LeaseBase Payment Terms (v2)

Version 2.2 — Effective Date: September 28,
2026
Company: LeaseBase Inc.
Website: leasebase.ai

These Payment Terms supplement the LeaseBase Terms of Service and
apply to all users who utilize payment features on the LeaseBase
platform.

By using LeaseBase payment features, you agree to these Payment
Terms.

1. Payment Processing Overview

LeaseBase provides software tools that enable tenants to submit rent
payments to property owners through the platform.

LeaseBase does not act as a bank, escrow service, or money
transmitter.

LeaseBase does not hold, store, or control tenant funds.

All payment processing is performed by a third-party payment
processor.

2. Third-Party Payment
Processor

Payments on the LeaseBase platform are processed by Stripe through
the Stripe Connect platform.

Property owners must create and maintain a connected Stripe account
to receive rent payments.

Payment processing services for property owners on LeaseBase are
provided by Stripe and are subject to the
Stripe Connected
Account Agreement, which includes the
Stripe Terms of Service
(collectively, the "Stripe Services Agreement"). By using LeaseBase
payment features, you agree to be bound by the Stripe Services
Agreement, as the same may be modified by Stripe from time to time. As a
condition of LeaseBase enabling payment processing services through
Stripe, you agree to provide LeaseBase accurate and complete information
about you and your business, and you authorize LeaseBase to share it and
transaction information related to your use of the payment processing
services provided by Stripe.

LeaseBase is not responsible for Stripe’s services or payment
processing systems.

3. Payment Flow

Rent payments follow this processing flow:

Tenant → Stripe → Property Owner

Payments are transferred directly from the tenant’s payment method to
the property owner’s connected Stripe account.

LeaseBase does not take custody of funds at any time.

4. Supported Payment Methods

Tenants may pay rent through supported payment methods including:

• ACH bank transfers
• debit cards
• credit cards

Payment availability may vary based on Stripe capabilities and
geographic location.

5. Payment Processing Fees

LeaseBase charges a convenience fee on all online payments processed
through the platform. These fees cover payment processing costs and
platform operations.

Current convenience fee schedule:

• ACH bank transfer: $1.49 flat fee per transaction
• Debit card: $1.99 flat fee per transaction
• Credit card: 2.99% of the transaction amount

These fees are paid by the payer (tenant for rent payments, property
owner for vendor/maintenance payments) and are disclosed at the time of
transaction before payment confirmation.

Convenience fees are non-refundable, even if the underlying payment is
later refunded. In the event of a refund, the original payment amount
(excluding the convenience fee) will be returned.

LeaseBase reserves the right to modify fee amounts with 30 days advance
notice to affected users. Updated fees will be displayed at the time of
transaction.

6. Platform Fees

LeaseBase charges property owners a subscription fee for use of the
platform.

Current pricing tiers:

• Free: $0 per month (up to 3 units)
• Pro: $15 per month
• Pro+: $29 per month

LeaseBase may also offer annual billing plans that include discounted
pricing. Plan features are described at leasebase.ai/pricing.

Platform fees are separate from payment processing fees.

LeaseBase reserves the right to modify pricing with advance
notice.

7. Owner Payouts

Payments received through Stripe are transferred to the property
owner’s connected Stripe account.

Payout timing is determined by Stripe’s standard payout schedule,
which typically ranges from two to three business days.

LeaseBase does not control payout timing once payments are processed
by Stripe.

8. Payment Failures

If a rent payment fails due to insufficient funds, expired payment
methods, or other payment errors:

LeaseBase may:

• notify the tenant of the failed payment
• notify the property owner
• automatically retry the payment depending on system
  configuration.

LeaseBase does not guarantee successful payment collection.

9. Late Fees

Property owners are responsible for setting late payment fees in
accordance with applicable lease agreements and local laws.

LeaseBase may automate the application or collection of late fees
based on owner-defined rules.

LeaseBase does not determine the legality or enforceability of late
fees.

10. Refunds

Refund decisions are made solely by the property owner.

LeaseBase may provide tools to facilitate refunds through Stripe, but
LeaseBase does not independently issue refunds.

Refunds must comply with Stripe’s policies and applicable payment
network rules.

11. Chargebacks and Payment
Disputes

If a tenant disputes a payment with their bank or payment provider,
the dispute will be handled through Stripe’s dispute resolution
process.

Property owners are responsible for responding to and resolving
payment disputes.

Any financial losses resulting from chargebacks or disputes are the
responsibility of the property owner.

LeaseBase is not responsible for chargebacks or disputed
payments.

12. Taxes

Property owners are responsible for reporting and paying all
applicable taxes related to rental income received through the
platform.

LeaseBase does not provide tax reporting services.

Stripe may provide certain tax reporting forms as required by
applicable law.

Users should consult tax professionals regarding their reporting
obligations.

13. Payment Security

LeaseBase does not store full payment card numbers, bank account
numbers, or other sensitive payment credentials.

All payment information is processed and secured by Stripe in
accordance with industry security standards.

14. Payment Feature
Availability

LeaseBase may modify, suspend, or discontinue payment features at any
time.

LeaseBase is not liable for losses resulting from payment system
interruptions or changes in payment processing services.

15. Limitation of
Liability for Payments

To the fullest extent permitted by law, LeaseBase shall not be liable
for:

• payment processing errors by Stripe
• delayed payouts
• failed transactions
• chargebacks or payment disputes
• financial losses resulting from tenant payment behavior.

LeaseBase provides payment tools as a convenience service to
users.

16. Screening Fees

LeaseBase facilitates tenant screening through third-party consumer
reporting agencies, currently Soft Pull Solutions and Checkr. The
following fee terms apply:

• Screening fees are a pass-through charge from the screening
  provider. LeaseBase does not mark up screening costs.
• Screening fees may be paid by the property owner or the applicant,
  depending on the owner’s configuration.
• In California, applicant screening fees are capped at the amount set
  by Civil Code Section 1950.6. LeaseBase will not process screening
  charges exceeding the applicable cap.
• Screening fees are non-refundable once the screening report has been
  delivered to the requesting party.
• Screening fee amounts are displayed prior to initiating the
  screening request.

16A. Electronic Signature
Fees

LeaseBase provides electronic signature capabilities through
DocuSeal. The following fee terms apply:

• E-signature usage allowances vary by subscription plan tier. The
  Free plan includes 3 e-signatures per year; Pro includes 10 per year;
  Pro+ includes 25 per year.
• Usage exceeding the included allowance may be billed as overage at
  the then-current per-signature rates displayed in your account
  Settings.
• E-signature fees are billed monthly in arrears, separate from your
  subscription fee.

17. Communications Fees

LeaseBase provides virtual phone number and AI responder services.
The following fee terms apply:

• Each subscription plan includes an allowance of virtual number usage
  (minutes and messages). Allowances vary by plan tier.
• Usage exceeding the included allowance will be billed as overage at
  the then-current per-minute and per-message rates displayed in your
  account Settings.
• Communications fees are billed monthly in arrears, separate from
  your subscription fee.
• Virtual phone number and AI responder services are not covered by
  the Founding Customer rate lock. Usage fees are subject to change with
  30 days advance notice.
• If your account is cancelled or downgraded, your virtual phone
  number may be released after a 30-day grace period.

18. Changes to Payment Terms

LeaseBase may update these Payment Terms periodically.

Users will be notified of significant changes through the platform or
via email.

Continued use of payment features constitutes acceptance of updated
terms.

19. Contact Information

LeaseBase Inc.
447 Sutter St
Ste 506 - 1438
San Francisco, CA 94108

info@leasebase.ai